Frequently Asked Questions
Before reaching out, check our FAQs for quick answers.
wAPI is an all-in-one WhatsApp CRM and marketing platform that enables businesses to manage chats, automate engagement, and launch effective WhatsApp campaigns.
wAPI is built for businesses of all sizes from freelancers and startups to large enterprises looking to scale customer communication on WhatsApp.
Not at all. wAPI offers an intuitive dashboard with drag-and-drop automation, easy campaign setup, and simple integration steps making it suitable for all users.
wAPI works on all modern web browsers and is optimized for use on desktop, tablet, and mobile.
Yes. wAPI is built on the official WhatsApp Business API, ensuring secure, reliable, and policy-compliant communication.
wAPI provides powerful WhatsApp CRM tools, automation, contact segmentation, multi-agent inbox management, campaign analytics, and lead tracking.
Yes. wAPI's Professional and Enterprise plans allow you to connect and manage multiple numbers from one central dashboard.
Absolutely. Enable seamless collaboration for your support or marketing team with shared inboxes, internal notes, and role-based access.
Yes. Support is available through live chat, email, and our knowledge base, with priority support and a dedicated account manager for enterprise clients.
Yes. wAPI uses industry-standard encryption, regular audits, and secure cloud infrastructure to keep your data safe and is fully GDPR-compliant.
wAPI offers three plans: Starter for essential features, Professional for advanced tools and multi-user access, and Enterprise for custom solutions with dedicated support.
Subscriptions are billed either monthly or annually, depending on the plan you select. Annual subscriptions have a discounted rate.
Yes. You can upgrade your plan at any time through your dashboard. All changes are effective immediately and prorated according to your billing cycle.
If you exceed your plan's limit (such as the number of messages, contacts, or users), you will be notified and given the option to upgrade or purchase additional usage packs.
Indeed. Under the "Billing" section of your wAPI account, you can view and download all of your invoices and billing history.
Get Started with wAPI
Whether you’re a startup or a growing business, wAPI provides everything you need to scale your communication.
