Features
Everything wAPI does, on the official WhatsApp Business Cloud API.
Shared team inbox
Answer every customer from one screen, with your whole team on the same number.
- Live updates as messages arrive
- Assign chats to team members
- Saved replies, tags and internal notes
- Send images, documents, audio and video
- Contact profiles with import and export
Campaigns and templates
Reach thousands of opted-in contacts with Meta-approved message templates.
- Create templates and submit them for approval
- Send now or schedule for later
- Target lists and tags
- Track sent, delivered, read and failed
- Personalise with contact fields
Automation
Reply instantly, even outside working hours.
- Welcome message for new chats
- Business-hours away replies
- Visual flow builder with buttons and lists
- Keyword triggers
AI bots and assistant
Let AI handle common questions and help your team write better replies.
- Train on your website, PDFs and text
- Hands the chat to a person when needed
- Reply suggestions and summaries in the inbox
- Choose Claude, OpenAI or Gemini
Growth tools
Turn website visitors and printed material into WhatsApp conversations.
- Short wa.me links with click stats
- QR codes for print
- Website chat button
- Call-to-action and interactive list messages
WooCommerce
Bring your online store into the conversation.
- Order updates sent to customers on WhatsApp
- Browse and share products from your store
- Connects with your WooCommerce REST API keys
Team, billing and security
Built for businesses with more than one person on the phone.
- Several workspaces and WhatsApp numbers
- Roles and team invitations
- Two-factor sign-in and passkeys
- Prepaid wallet in LKR with PayHere and DirectPay
- Activity log of every change
Developer API
Connect your own systems.
- Send messages and templates over REST
- Create and update contacts
- Personal API tokens per workspace